A
$99,200 – $124,000
Listed on AlphaSense’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
AlphaSense is looking for a hands-on Gainsight expert to build and maintain customer lifecycle playbooks, alerting rules, and workflows that connect marketing, RevOps, and customer success teams. This role requires deep platform expertise and a systems-thinking approach to scaling reliable automation across a growing customer base.
Our summary, not AlphaSense’s wording. The full posting is on their site.
Skills this role names
Log in to see which of these are already on your profile.
What they ask for
Required
- 5+ years building and maintaining playbooks, rules, and workflows in Gainsight CSP
- Experience designing alerting or handoff logic between marketing/lifecycle and human teams
- Systems-thinking mindset with track record building for scale
- Partner with RevOps or CS Ops on shared data models and cross-system dependencies
- Rigorous QA and documentation practices
- Analytical mindset to troubleshoot logic issues independently
- Cross-functional communication and project management skills
Nice to have
- Familiarity with customer health scoring, lifecycle segmentation, or adoption frameworks
- B2B SaaS experience
- Customer marketing, customer success, or RevOps background