$50,000 – $63,000
Listed on Ibotta’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role involves supporting customer operations processes and tools while identifying opportunities for improvement and automation. It suits someone early in their career who thrives on independent work, cross-functional collaboration, and building expertise in how customer support functions operate.
Our summary, not Ibotta’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 2–5 years in customer operations, call center, or process-driven environment
- High school diploma or GED
- Intermediate proficiency with G Suite
- Basic familiarity with Mode, Looker, Zendesk Explore, and reporting tools
- Strong analytical and data translation skills
- Ability to manage multiple projects with shifting priorities
- Attention to detail and problem-solving in ambiguous situations
- Currently authorized to work full-time in the United States
Nice to have
- Associate's degree or related coursework
- Zendesk familiarity or admin certification