AH
Listed on August Health’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
A customer success manager at a healthcare software company supporting senior living facilities, responsible for guiding clients through implementation and ongoing use of an EHR platform to maximize value and drive renewals. This role suits someone with customer-facing experience who enjoys building relationships and solving operational problems in healthcare settings.
Our summary, not August Health’s wording. The full posting is on their site.
Skills this role names
Log in to see which of these are already on your profile.
What they ask for
Required
- 3+ years in customer-facing roles like customer success or account management
- customer-obsessed mindset with track record of driving client outcomes
- ability to translate business needs into technical and workflow requirements
- exceptional communication and relationship management skills
- comfort with ambiguity and change
Nice to have
- healthcare or senior living operations experience
- familiarity with healthcare software implementations