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Sr. Manager, Consumer Insights

Tory Burch

New York, NY · Senior

$135,000 – $170,000

Listed on Tory Burch’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This senior role leads consumer research strategy for a luxury fashion brand, combining primary research methods with analysis of social, behavioral, and customer feedback data to shape product and marketing decisions. It suits researchers with 6+ years designing studies across qualitative and quantitative approaches, strong storytelling ability, and experience managing research budgets and vendor relationships.

Our summary, not Tory Burch’s wording. The full posting is on their site.

What they ask for

Required

  • 6+ years consumer or market insights experience
  • Hands-on experience designing and moderating focus groups, interviews, and surveys
  • Experience synthesizing first-party data sources including social listening, voice of customer, and behavioral/digital analytics
  • Track record owning a research agenda, budget, vendors, and tools
  • Ability to design research and create engaging stimulus materials
  • Data-driven mindset with sound business judgment
  • Strong storytelling ability to influence senior leadership

Nice to have

  • Experience with competitive intelligence and syndicated research
  • Familiarity with always-on insights infrastructure like trackers and dashboards

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