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IT Systems Engineer

Intercom

San Francisco, CA · Mid

$142,000 – $162,000

Listed on Intercom’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

A Systems Engineer in IT at Fin (a Salesforce company) who designs and maintains automations across identity management, endpoint security, and email deliverability using modern cloud platforms and AI-native tooling. This role suits engineers with 3–5 years of infrastructure or DevOps experience who want to move into cloud-first, automation-heavy work and are comfortable challenging legacy approaches.

Our summary, not Intercom’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 3–5 years of systems engineering experience
  • Strong problem-solving and data-driven approach
  • High-level programming language proficiency (Python, Ruby, Perl, or equivalent)
  • Experience building and operating systems in cloud environments without traditional corporate network perimeter

Nice to have

  • Experience with iPaaS platforms
  • Enterprise email deliverability knowledge
  • Built robust, scalable integrations between billing systems and ERP platforms, preferably NetSuite

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