Skill
Chatbot
Data Science, Analytics and AI/ML
A chatbot is a software application that simulates conversation with users via text or voice, ranging from simple rule-based systems that match keywords to advanced AI-driven agents powered by large language models. Businesses use chatbots for customer service, lead generation, and support automation on websites, messaging apps, and voice assistants. Building and configuring chatbots is a common skill in product, marketing, and customer support roles.
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