Skill
Business Support Systems
Business and Management
In telecommunications and similar industries, business support systems (BSS) are the software platforms that manage customer-facing operations such as billing, order management, customer relationship management, and product catalogs, complementing operations support systems (OSS) that handle network operations. Telecom carriers and service providers rely on BSS platforms to handle subscriptions, invoicing, and customer service at scale. IT teams and vendors like Amdocs or Oracle build and maintain these systems.
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