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Network and Systems Support

Network and Systems Support professionals maintain the day-to-day health of an organization's IT infrastructure, handling everything from user tickets to server outages. They rely on troubleshooting skills and tools like Active Directory and help desk ticketing systems to diagnose issues, while managing TCP/IP networking and Windows/Linux server administration to keep systems running smoothly. This role typically sits within an IT department and suits detail-oriented, patient problem-solvers who enjoy hands-on technical work supporting end users.

Top skills:Active Directory

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