Occupation
Knowledge Architect
A Knowledge Architect designs and maintains knowledge management systems—typically digital platforms like Notion or wikis—that help organizations organize, govern, and retrieve information efficiently. The role involves information architecture, content strategy, and often coordination across multiple teams (support, product, legal) to ensure knowledge bases remain accurate, searchable, and aligned with organizational needs as they scale. It suits people with experience in knowledge management, content governance, and systems thinking who are comfortable balancing structure with usability and working cross-functionally.
Open Knowledge Architect roles (1)
CX Knowledge Architect
Notion
Full-time · New York, NY · $136,000 – $160,000 · Remote
This role leads the design and maintenance of Notion's internal customer support knowledge base, ensuring support teams can quickly find accurate information as the product scales. It suits someone experienced in knowledge management systems who can balance information architecture, content governance, and AI-assisted tools while coordinating across product, legal, and support teams.
Listed on Notion’s careers site · Apply there ↗
People with this title (0)
No one holds this exact title here yet.