Occupation
Director of End User Services
A Director of End User Services leads an organization focused on supporting end users through service desk, desktop support, and related services, typically working to improve service delivery and user experience across a company. The role involves managing distributed teams, setting operational standards, and partnering with senior leaders to align IT support with broader business goals. This position suits experienced IT operations leaders with strong team management skills, the ability to work across time zones, and a strategic mindset about modernizing support operations.
Open Director of End User Services roles (1)
Director – End User Services
F5
Seattle, WA · $176,000 – $264,000
Lead F5's global end-user services organization across service desk, desktop support, and executive assistance, transforming the function from reactive troubleshooting to AI-driven proactive support. This role suits an experienced IT operations leader comfortable building and managing distributed teams across multiple time zones while partnering with senior executives.
Listed on F5’s careers site · Apply there ↗
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