Occupation

Customer Support Manager

A Customer Support Manager oversees a team of technical support engineers or customer service representatives, handling escalations, team performance, and the coordination between support tiers or departments. The role combines personnel management with responsibility for support quality, response times, and customer satisfaction metrics, typically involving tools like ticketing systems and CRM platforms to track and analyze support operations. This position suits people with both technical depth and strong interpersonal skills who can lead teams while maintaining operational discipline and understanding customer needs.

Open Customer Support Manager roles (3)

Apply for Customer Support Manager at Motorola Solutions on their site

Customer Support Manager

Motorola Solutions

Michigan Remote Work, More...

Listed on Motorola Solutions’s careers site · Apply there ↗

Apply for Customer Support Manager at SirsiDynix on their site

Customer Support Manager

SirsiDynix

Remote - Florida

Listed on SirsiDynix’s careers site · Apply there ↗

RP

Customer Support Manager

Redpoint Ventures Portfolio

Full-time · United States - Remote · $140,000 – $165,000

This role manages Chainguard's AMER technical support engineering team, focusing on escalation quality and engineering capacity management between L2 and L3 support tiers. It suits engineering-minded managers who combine deep technical knowledge with customer relationship skills and can balance rigorous operational discipline with team development.

Listed on Redpoint Ventures Portfolio’s careers site · Apply there ↗

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