Occupation
Collections Specialist
Collections Specialists recover delinquent payments and manage defaulted accounts for lending and financial services companies, typically working with portfolios of customer accounts to contact borrowers, negotiate repayment plans, and resolve account issues through phone and written communication. The work involves tracking account status, documenting customer interactions, understanding relevant regulations, and sometimes handling specialized functions like vehicle impounds or loss mitigation decisions. The role suits organized, persistent communicators who remain professional under pressure and can manage high call volumes or multiple competing priorities.
Open Collections Specialist roles (1)
Collections Portfolio Specialist
Octane
Full-time · Irving, TX
This is a collections role supporting an auto finance lending portfolio, handling outbound and inbound calls to manage delinquent accounts and resolve servicing issues. It suits someone with collections or loan servicing experience who works well under pressure, communicates clearly, and can handle flexible scheduling including occasional nights and weekends.
Listed on Octane’s careers site · Apply there ↗
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