Occupation
Client Succes Manager
A Client Success Manager owns relationships with customers after the sale, working to ensure clients achieve their goals with the company's product or service and remain satisfied long-term. The role typically involves onboarding new clients, training them on product features, monitoring their usage and health metrics, identifying upsell opportunities, and serving as the primary point of contact for a portfolio of accounts. Success managers combine technical product knowledge, business acumen, and relationship-building skills to drive customer adoption, retention, and expansion across diverse client bases that may range from dozens of small customers to a handful of strategic accounts.
Open Client Succes Manager roles (2)
Senior Consultant, Client Success
Visa Inc.
Full-time · Austin, TX · $134,800 – $216,100
This role manages strategic relationships with major banking clients using Visa's Pismo platform, requiring someone to drive product adoption, develop client success plans, and coordinate across internal teams. It suits experienced client success or account management professionals who excel at building trust with senior stakeholders and translating business needs into outcomes.
Listed on Visa Inc.’s careers site · Apply there ↗
Client Success Manager
BackJoy
Full-time · Austin, TX · Remote
This is a Client Success Manager role at a FinTech startup serving community banks and credit unions. You'll own a portfolio of 20-30+ financial institution clients, driving product adoption and renewals while serving as the trusted business advisor to executive stakeholders.
Listed on BackJoy’s careers site · Apply there ↗
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