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Listed on Sprinklr’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role leads architectural strategy for Sprinklr's largest enterprise customers, defining standards for AI-driven contact center and omnichannel platforms while mentoring the broader solutions architecture team. It suits senior technologists with deep enterprise software experience who want to influence product direction and work at the executive level.
Our summary, not Sprinklr’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- Bachelor's degree in Computer Science, Mathematics, or Engineering
- 15+ years of enterprise architecture and data architecture experience
- 15+ years in Contact Center/UC environments
- 5+ years leading CCaaS software architecture at scale
- Deep expertise in AI, automation, and machine learning
- Leadership experience with multi-cloud and hybrid cloud architectures
- Real-time data architecture expertise
- Executive presence and strategic influence
Nice to have
- Master's degree