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Customer Ed Specialist

AlphaSense

Remote - United States · Remote · full time · Junior

$60,000 – $79,000

Listed on AlphaSense’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

A coordination and execution specialist role bridging product, marketing, and customer education teams to plan and track learning initiatives across multiple channels. This suits organized professionals comfortable with process-building, AI tools, and translating strategic decisions into clear execution plans for growing teams.

Our summary, not AlphaSense’s wording. The full posting is on their site.

What they ask for

Required

  • 1–2 years in customer education, project coordination, program management, or related field
  • Highly organized with instinct for building processes, templates, and systems
  • Comfortable using AI tools to build and automate
  • Strong communicator who synthesizes ambiguous information into clear next steps
  • Curious about product and comfortable working with Product and Product Marketing stakeholders
  • Executes well against defined processes and knows when to seek guidance

Nice to have

  • Experience with education channels such as in-app guides, LMS, help centers, virtual instructor-led training, or certification programs

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