Listed on Bend Studio’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Support a global cloud gaming platform by handling technical tickets, maintaining operational documentation, and identifying process improvements across infrastructure and services. This role suits people starting in technical operations who want hands-on experience with large-scale systems while developing troubleshooting and operational skills.
Our summary, not Bend Studio’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 1–3 years in IT, Technical Support, Operations Support, or related field
- Foundational understanding of computer systems, operating systems, and networking
- Experience with ticketing systems or service request management
- Ability to follow documented procedures with attention to detail
- Strong written and verbal communication
- Strong organizational skills
- Ability to collaborate effectively within a team
- Demonstrated commitment to learning and professional growth
- Strong sense of ownership and accountability
- Ability to manage multiple priorities
- Willingness to work flexible schedules including evenings, weekends, and holidays
Nice to have
- Experience with Linux operating systems and command-line tools
- Experience troubleshooting hardware, software, or infrastructure issues
- Familiarity with Jira, Confluence, ServiceNow, or similar platforms
- Exposure to cloud computing platforms like AWS or Google Cloud
- Experience supporting SLA-driven operational environments
- Basic scripting experience using PowerShell, Bash, Python, or similar
- Coursework, certifications, or training in IT, Computer Science, or Networking
- Familiarity with monitoring, alerting, or observability tools
- Experience with process improvement or operational efficiency initiatives