Listed on Bend Studio’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Support the operational backbone of a global cloud gaming platform by handling support requests, maintaining procedures, and identifying efficiency improvements. This role suits someone early in their IT career who wants hands-on experience in infrastructure operations and is ready to grow into cloud or site reliability engineering.
Our summary, not Bend Studio’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 1–3 years in Information Technology, Technical Support, Operations Support, or related field
- Understanding of computer systems, operating systems, networking concepts, and troubleshooting
- Experience with ticketing systems or service request management
- Ability to follow documented procedures with attention to detail
- Strong written and verbal communication
- Strong organizational skills and attention to detail
- Ability to work effectively in a team
- Demonstrated commitment to learning and professional growth
- Ownership and accountability for assigned work
- Ability to manage multiple priorities
- Willingness to work flexible schedules including evenings, weekends, and holidays
Nice to have
- Linux operating systems and command-line experience
- Hardware, software, or infrastructure troubleshooting experience
- Familiarity with Jira, Confluence, ServiceNow, or similar platforms
- Exposure to AWS or Google Cloud
- Experience supporting SLA-bound operational environments
- Basic scripting in PowerShell, Bash, Python, or similar
- Coursework, certifications, or training in IT, Computer Science, Networking, or related fields
- Familiarity with monitoring, alerting, or observability tools
- Participation in process improvement or operational efficiency initiatives