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Call Center Customer Service Representative

American Furniture Warehouse

Thornton, CO

$19 – $20 / hour

Listed on American Furniture Warehouse’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role involves answering customer calls and emails to resolve issues related to orders, deliveries, financing, and other services for an appliance and furniture retailer. It suits people who enjoy helping customers and can stay calm while handling a range of inquiries and coordinating with internal teams.

Our summary, not American Furniture Warehouse’s wording. The full posting is on their site.

What they ask for

Required

  • Ability to explain policies and procedures clearly
  • Resolve customer issues across deliveries, orders, parts, pickup, and financing
  • Coordinate with managers and departments to resolve problems

Nice to have

  • Bilingual ability

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