VA
Decision Review Officer (Rating Quality Review Specialist)
Veterans Benefits AdministrationOakland, CA · full time · Senior
$117,984 – $172,980
Via USAJOBS, the federal government’s official jobs site, retrieved October 28, 2026. You apply through the official announcement on USAJOBS.
What this role is
This federal quality assurance role reviews the work of veterans' benefits decision-makers to ensure claims are processed accurately and identifies training needs for staff. It suits experienced analysts or trainers in government who can evaluate complex claims decisions and communicate quality findings to management.
Our summary, not Veterans Benefits Administration’s wording. The full posting is on their site.
What they ask for
Required
- One year at GS-12 level in federal service
- Experience conducting quality reviews of completed cases
- Experience evaluating claims development programs and operations
- Experience with claims management systems or training
- SF-50 demonstrating time-in-grade eligibility
Nice to have
- Experience identifying knowledge or skill gaps and planning training
- Experience with quantitative or qualitative program evaluation
- Military or private sector claims experience