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Program Support Clerk

Veterans Health Administration

Johnson City, TN · full time · Entry

$40,736 – $52,957

Via USAJOBS, the federal government’s official jobs site, retrieved November 4, 2026. You apply through the official announcement on USAJOBS.

What this role is

A receptionist and administrative clerk role in a VA medical center's community health nursing program, managing calls, correspondence, and coordination between veterans, healthcare providers, and community agencies. This position suits someone organized and detail-oriented who can handle multiple communication channels and medical documentation workflows in a structured government healthcare environment.

Our summary, not Veterans Health Administration’s wording. The full posting is on their site.

Skills this role names

Log in to see which of these are already on your profile.

What they ask for

Required

  • One year of specialized experience at GS-04 level, or equivalent education or combination thereof
  • Knowledge of VA regulations, policies, and correspondence standards
  • Knowledge of Medicare guidelines for home care certification and recertification
  • Proficiency in telephone screening and call disposition
  • Ability to process medical correspondence and orders
  • 40 words per minute typing proficiency

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