TC
Listed on The Hershey Company’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role manages the operational capabilities, performance metrics, and technology infrastructure of a Global Capability Center, transitioning it from a cost-focused to a value-driven organization. It suits experienced operations or technology leaders who can design performance frameworks, oversee automation initiatives, and align global teams around shared service excellence.
Our summary, not The Hershey Company’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- Bachelor's degree in Computer Science, Engineering, IT, or Business
- 10+ years in Global Capability Center, Global Business Services, Shared Services, or IT Operations
- 5+ years managing performance frameworks, capability development, and technology transformation
- ITIL v4 certification
- PMP certification
- Lean Six Sigma Black Belt certification
- Power BI certification
- AI or Automation certification
Nice to have
- MBA