Listed on American International Group’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role processes extended warranty claims for vehicles, appliances, and home equipment, verifying contract eligibility, reviewing repair reports, negotiating costs with vendors, and authorizing payments. It suits candidates with automotive service experience who can manage vendor relationships and make sound judgment calls on claim validity.
Our summary, not American International Group’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- Automotive mechanic certification
- MS Office proficiency (Intermediate level)
- Communication skills
- Phone negotiation and customer service experience
- Automotive repair hands-on experience or service front desk management experience
Nice to have
- Home appliance engineer or advisor certification
- Repair knowledge of appliances and home equipment
- Business process design or requirements definition experience
- Vendor selection and management experience
- Team leadership and department management experience