MP
$200,000 – $265,000
Listed on Menlo Ventures Portfolio’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This is a Customer Success Manager role focused on supporting enterprise Systems Integrators adopting Claude AI products. The position suits someone with technical fluency and account management experience who can act as a strategic advisor, help customers scale their usage, and identify new use cases across their organizations.
Our summary, not Menlo Ventures Portfolio’s wording. The full posting is on their site.
What they ask for
Required
- 6+ years Customer Success, Technical Account Management, or Solutions Engineering experience
- Experience with enterprise Systems Integrator customers
- Technical fluency with AI/ML concepts and API integration patterns
- Track record managing a portfolio of accounts
- Bachelor's degree or equivalent education and experience
Nice to have
- Experience with both consumption-based and seat-based business models
- Strategic mindset for identifying growth opportunities
- Passion for AI and responsible AI development
- Experience with Train the Trainer and Center of Excellence programs