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Customer Success Manager

Rasa

Remote - USA · Remote · full time

$85,000 – $128,000

Listed on Rasa’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

A Customer Success Manager role focused on managing enterprise customer relationships, driving adoption and retention through onboarding, QBRs, and identifying expansion opportunities. This suits someone with SaaS experience who enjoys working with technical customers and can own accounts end-to-end.

Our summary, not Rasa’s wording. The full posting is on their site.

What they ask for

Required

  • Manage a book of enterprise customers end-to-end
  • Run onboarding, QBR, and renewal meetings
  • Identify and drive expansion opportunities
  • Handle technical conversations with IT stakeholders
  • Understand and explain the product credibly
  • Work with large SaaS/technology customers

Nice to have

  • Prior technical role experience
  • Experience running demos
  • Ability to configure business logic

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