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Listed on Sprinklr’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role manages customer relationships and drives product adoption for Sprinklr's customer experience platform, requiring you to understand client business challenges and deliver measurable value across their organization. It suits experienced account managers or solutions consultants who thrive on building trust-based partnerships and helping enterprise customers maximize their investment in SaaS and social technology platforms.
Our summary, not Sprinklr’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 4+ years account management experience at brand, agency or tech company
- Fluency in English and at least one of Portuguese or Spanish
- Experience with web technologies, CRM or SaaS platforms
- Digital marketing experience across social platforms
- Product acumen and ability to evangelize new products
- Excellent written and verbal communication skills
- Analytical mindset with attention to detail
- Problem-solving and critical-thinking skills
- Ability to work independently and as part of a team
- Ability to articulate client issues and devise solutions
- Ability to work in competitive environment with high service standards
- Ability to meet tight deadlines and manage multiple projects
- Intrinsic motivation to solve business challenges
- Ability to operate autonomously and engage globally
- Advanced analytical skills with data tools experience
- Ability to visualize data and present business cases
- Passion for social technology platforms
- Time management and prioritization skills
- Ability to maintain accurate time tracking for billing
Nice to have
- Industry-specific knowledge across different verticals or lines of business
- Direct experience with social media management software
- Multilingual skills beyond the required languages