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Intuit

Regional Manager, Retail Operations - TurboTax

Intuit

Albany, NY · Remote · Senior

Listed on Intuit’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

Lead and grow TurboTax's retail locations in the New York City area, managing expert staff who help customers with tax preparation and exploring how to extend the business beyond tax season. This role suits an experienced operations leader comfortable managing complexity and scaling best practices across multiple locations.

Our summary, not Intuit’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • Five or more years in formal leadership or people management
  • Project management experience
  • Ability to scale and improve operations in fast-paced growth environment
  • High tolerance for ambiguity
  • Experience managing large cross-functional projects
  • Strong analytical and data-driven decision-making skills
  • Minimum 60% field presence
  • Lead and manage teams with diverse skills and backgrounds

Nice to have

  • Experience leading and managing multiple retail locations
  • IRS credentialed tax professional or understanding of IRS procedures
  • Bachelor's degree in tax or personal finance field

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