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Senior Workplace Experience Manager

impact.com

New York, NY · full time · Senior

$100,000 – $120,000

Listed on impact.com’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role owns the day-to-day operations and culture-building of a 200-person NYC office for a commerce-tech company, blending facilities management, employee experience, vendor oversight, and event execution. It suits someone who thrives on hands-on workplace logistics while shaping strategy, with the ability to manage budgets and make employees feel genuinely welcomed.

Our summary, not impact.com’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 5+ years managing office, workplace operations, facilities, hospitality, or employee experience in high-growth environments with 100+ employees
  • Bachelor's degree or equivalent experience
  • Proactive hands-on mindset and comfort with both tactical and strategic work
  • Multi-budget management experience (six-figure+) including vendor negotiation and forecasting
  • Strong project management and cross-functional stakeholder coordination
  • Deep knowledge of office and facilities operations, health and safety compliance, and space planning
  • Excellent relationship-building and communication skills
  • Monday-to-Friday in-office presence in New York with after-hours availability for emergencies and events

Nice to have

  • Strategic mindset connecting daily execution to long-term workplace goals

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