Listed on American International Group’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role processes warranty and insurance claims for major clients across home, electronics, and mobile products, requiring bilingual English-Spanish capability to serve a diverse customer base. It suits organized, detail-oriented people comfortable handling complex claims investigations, customer interactions, and occasional difficult conversations while maintaining professional composure.
Our summary, not American International Group’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- Bilingual proficiency in English and Spanish
- High school diploma or equivalent
- Strong ethical standards
- Demonstrated customer service experience
- Conflict resolution and de-escalation ability
- Analytical skills and internet research capability
- Excellent written and verbal communication
- Proficiency with Excel, Word, and Outlook
- Ability to meet deadlines consistently
- Organizational skills managing multiple concurrent projects
Nice to have
- Prior claims, warranty, or insurance experience
- Experience in sales, retail, pharmacy, equipment repair, or insurance environments