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Senior Director of Loyalty

SKIMS

Los Angeles, CA · Lead / Staff / Principal

Listed on SKIMS’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

SKIMS is looking for an experienced leader to design and scale their customer loyalty program, focusing on member acquisition, engagement, and lifetime value. This role combines strategic program management with cross-functional partnership to drive growth and strengthen customer relationships.

Our summary, not SKIMS’s wording. The full posting is on their site.

What they ask for

Required

  • Define and execute loyalty program strategy end-to-end
  • Manage member acquisition, engagement, and retention initiatives
  • Design program benefits and customer experiences
  • Lead campaign planning and experimentation
  • Drive performance measurement and analytics
  • Lead cross-functional teams across Digital, Retail, Marketing, Brand, and Technology

Nice to have

  • Customer-obsessed mindset
  • Strategic and commercial thinking
  • Lifecycle marketing expertise
  • Analytical rigor

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