F
$81,600 – $122,400
Listed on F5’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
A senior technical support role at F5 where you'll troubleshoot complex networking and security issues for federal customers, handling multiple cases independently while working overnight shifts in Spokane. This suits experienced support engineers comfortable with production environments, networking protocols, and supporting customers with minimal supervision.
Our summary, not F5’s wording. The full posting is on their site.
Skills this role names
- Cryptography
- Distributed Denial-Of-Service (DDoS)
- DNS
- Linux
- Microsoft Windows
- Salesforce Service Cloud
- SSL/TLS
- TCP/IP
- Unix
- Virtualization
- VPN Clients
- Web Application Security
Log in to see which of these are already on your profile.
What they ask for
Required
- 5 years of professional technical support experience with relevant technologies
- Fluent in reading, writing, and speaking English including technical terminology
- Reside in Greater Spokane, WA region and able to commute to Spokane Valley office
- Work shift schedule 5pm-7pm PST to 4am-6am PST, 4x10 including one weekend day
- Ability to troubleshoot hardware and software issues across Levels 1-3
- Manage multiple cases and escalations with limited mentoring
Nice to have
- Bachelor's degree or equivalent academic credential
- Hands-on experience with WAN operations, network protocols, TCP/IP, OSI Model
- Experience with UNIX or Linux, specifically Red Hat
- VMware or equivalent hypervisor experience
- Network hardware experience
- Exposure to network security domains (Web Application Security, AAA, VPN, DDoS, Malware, Application Firewalls)
- Salesforce Service Cloud experience
- Multiple language skills