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Listed on RBI’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This is a technical support role for a large restaurant company, helping restaurant staff troubleshoot IT issues across point-of-sale and back-office systems. The position suits someone with helpdesk experience who is comfortable working in a fast-paced, multi-shift environment.
Our summary, not RBI’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 2+ years IT support or helpdesk experience
- Knowledge of PC systems and restaurant management applications
- Ability to diagnose and document system issues
- Work effectively under pressure with minimal supervision
Nice to have
- Experience with helpdesk software and remote support tools
- Retail experience with POS and inventory systems
- Experience in 24/7 or multi-shift environments
- Understanding of corporate networking infrastructure and VPN
- Good analytical skills