C
$215,000 – $250,000
Listed on Crusoe’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Crusoe is seeking a Director to build and scale their customer enablement function from the ground up, owning onboarding, education, and training across the customer lifecycle and internal teams. This role suits experienced enablement leaders who can design scalable programs for enterprise AI infrastructure customers while building and managing a team.
Our summary, not Crusoe’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- Bachelor's degree
- 8+ years leading customer enablement, success enablement, technical enablement, learning & development, or customer education organizations
- 3+ years leading managers or building enablement teams
- Experience designing scalable onboarding programs for enterprise customers
- Experience building internal enablement programs for technical customer-facing organizations
- Understanding of cloud infrastructure, Kubernetes, AI infrastructure, GPU computing, or enterprise SaaS
- Experience creating customer education programs, certifications, documentation, and technical learning experiences
- Strong program management and executive communication skills
Nice to have
- Background at a cloud infrastructure, AI, MLOps, or enterprise platform company
- Experience implementing an LMS or learning platform
- Experience developing customer certification programs
- Familiarity with technical documentation platforms like Confluence, Notion, GitBook, or ReadMe
- Experience scaling enablement for global Customer Success and Support organizations