C
$170,000 – $190,000
Listed on Crusoe’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Lead Crusoe's customer feedback systems and market intelligence to shape product strategy and operations for an AI infrastructure company. This role connects customer signals to executive decisions, competitive analysis, and product planning in a rapidly evolving AI compute market.
Our summary, not Crusoe’s wording. The full posting is on their site.
Skills this role names
Log in to see which of these are already on your profile.
What they ask for
Required
- 8+ years in customer operations, Voice of Customer, CX strategy, or consulting
- Technical fluency in AI platforms, cloud infrastructure, or developer tooling
- Ability to read and interpret technical documentation and support tickets
- Strong executive writing skills
- Proven ability to influence without direct authority
- Experience building operating frameworks in ambiguous environments
Nice to have
- Hands-on experience prototyping and operationalizing workflows with AI tools
- Experience at an AI lab, GPU cloud, hyperscaler, or inference platform
- Background building competitive intelligence or Voice of Customer programs
- Skill in translating technical insights into business cases