$87,500 – $112,500
Listed on Instructure’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Instructure is seeking a Customer Success Manager to build and maintain relationships with K-12 education clients using their learning platform, balancing retention, account growth, and customer satisfaction in a collaborative sales-aligned role. This suits experienced account managers who understand educational institutions and enjoy working across internal teams to solve customer problems.
Our summary, not Instructure’s wording. The full posting is on their site.
What they ask for
Required
- Bachelor's degree or 4+ years account management experience
- Exceptional written and verbal communication
- Ability to manage customer expectations and resolve issues
- Multitasking and prioritization in changing environments
- Customer-facing software industry background
- Problem-solving and solutions-oriented approach
Nice to have
- K-12 education experience and knowledge