Client Delivery Manager - Sovereign Cloud Delivery - F/M

Levallois-Perret, FR, 92300 · full time · Mid

Listed on SAP’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role manages the end-to-end customer relationship for SAP's European Sovereign Cloud offering, serving as the primary technical and business contact through onboarding, service delivery, and ongoing transformation support. It suits someone with customer-facing delivery experience who can balance operational excellence with account growth and can work effectively across complex stakeholder environments.

Our summary, not SAP’s wording. The full posting is on their site.

Skills this role names

What they ask for

Required

5–7 years customer-facing or service delivery experience
Strong customer relationship and stakeholder management skills
Experience managing complex customer engagements across multiple internal teams
Knowledge of Finance, Logistics, Supply Chain or related business processes
Solid understanding of project management fundamentals
Infrastructure knowledge and strong technical understanding of enterprise IT
Understanding of cloud business models and SAP Cloud solutions
Experience managing escalations and coordinating issue resolution
Strong communication, presentation, and negotiation skills
Ability to balance customer advocacy with commercial objectives
Bachelor's degree in Business Administration, Computer Science, Engineering, Economics, or related field
Willingness to undergo governmental security clearance process