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$163,000 – $204,000
Listed on Vercel’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Vercel seeks a Senior Technical Account Manager to own the post-sale technical relationships for strategic enterprise customers, serving as their named technical point of contact across Vercel's product and engineering teams. This role suits experienced customer-facing technologists from platform or developer-tools companies who can drive proactive strategy and cost optimization while coordinating broader Vercel engagements.
Our summary, not Vercel’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 5+ years in customer-facing technical role at platform, infrastructure, or developer tools company
- Deep technical experience with platform products and ability to ramp quickly on unfamiliar ones
- Fluency in build and deploy paths: CI/CD pipelines, environment strategy, release mechanics
- Production-grade architectural reasoning on AWS, GCP, or Azure
- Track record of building customer trust on technical products
- Experience operating strategic customer relationships: QBRs, roadmaps, workshops, renewals
- Strong written communication for executive and incident contexts
- Willingness to travel 4-8 times per year to customer offices
Nice to have
- Prior production experience with Next.js and Vercel
- Prior TAM experience at hyperscaler, infrastructure platform, or developer-tools company
- Hands-on experience with AI agent development using Vercel AI SDK or similar frameworks
- Experience running annual technical roadmap workshops or Well-Architected Reviews
- Experience transitioning from delivery or support roles into customer-owning roles
- Direct experience as Solutions Architect, Support Engineer, or technical delivery lead at developer platform