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$163,000 – $204,000
Listed on Vercel’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Own the technical relationship with Vercel's largest enterprise customers after deal close, running quarterly business reviews and incident response while coordinating with product and engineering teams to drive renewal. This role suits someone with deep platform infrastructure experience and a track record managing high-value customer accounts who can operate without formal authority across technical teams.
Our summary, not Vercel’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 5+ years in customer-facing technical roles at platform, infrastructure, or developer tools company
- Owned customer relationships at $1M+ ACV tier with QBRs and renewals
- Production system experience with Next.js and Vercel platform features
- Led technical outcomes across Engineering, Product, and Support without formal authority
- Written incident summaries, post-mortems, and executive readouts
Nice to have
- TAM portfolio experience at hyperscaler or infrastructure platform like AWS, Cloudflare, Datadog, or GitHub
- Built AI agents with Vercel AI SDK or MCP servers
- Led cloud financial operations or cost-optimization engagements
- Ran annual roadmap workshop or Well-Architected Review for enterprise customer