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Taxpayer Advocate Group Manager

Internal Revenue Service

Kansas City, MO · Management

$106,437 – $144,540

Via USAJOBS, the federal government’s official jobs site, retrieved November 5, 2026. You apply through the official announcement on USAJOBS.

What this role is

This role leads a team at the IRS National Taxpayer Advocate Service that handles complex cases involving taxpayer hardship and systemic issues with the agency. It suits experienced managers comfortable with federal policy, cross-functional coordination, and advocacy work who want to help taxpayers navigate the tax system.

Our summary, not Internal Revenue Service’s wording. The full posting is on their site.

What they ask for

Required

  • One year of specialized experience at IR-06 or GS-12 equivalent level in a management role
  • Experience working effectively with internal and external stakeholders with sensitivity to taxpayer circumstances
  • Experience resolving tax-related issues using established tax laws, policies, and procedures
  • Experience applying policies and procedures in a structured organization
  • Experience collaborating across teams or functional areas
  • Bachelor's degree from an accredited college or university
  • 90 days of federal civilian service since latest competitive appointment (for current federal employees)

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