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Rakuten.com

Sr. UX Researcher

Rakuten.com

full time · Senior

$99,306 – $171,612

Listed on Rakuten.com’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

A senior researcher leading end-to-end UX research initiatives for a major shopping platform, translating business questions into studies and presenting findings to shape product decisions. This role suits someone with deep qualitative and quantitative research experience who can operate independently and influence senior stakeholders.

Our summary, not Rakuten.com’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 5+ years of UX research in consumer-focused technology
  • Expertise in qualitative and quantitative methods across discovery, evaluation, and optimization
  • Ability to operate effectively in ambiguous, fast-paced environments
  • Proven ability to influence cross-functional stakeholders without direct authority
  • Strong synthesis skills and ability to translate findings into actionable insights
  • Excellent communication and storytelling skills
  • Sound judgment balancing rigor with speed
  • Ability to independently scope and execute research initiatives
  • Bachelor's degree

Nice to have

  • Ecommerce or consumer product experience
  • Experience conducting market research or competitive analysis
  • Familiarity with analytics and data visualization tools

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