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Listed on Forward’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role coordinates customer service and administrative operations at a logistics terminal, handling shipment tracking, documentation, billing, and communication between customers, carriers, and internal teams. It suits someone who thrives managing multiple stakeholder relationships and keeping freight moving smoothly through multimodal transportation networks.
Our summary, not Forward’s wording. The full posting is on their site.
What they ask for
Required
- Process shipments accurately
- Manage documentation
- Coordinate with customers, carriers, and drivers
- Track and trace shipments
- Handle accounts receivable and payable
- Manage billing activities
- Provide customer support
- Assist with freight acceptance where needed