LN
$49,200 – $55,000
Listed on Lumos Networks’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Lumos seeks a hands-on IT technician to troubleshoot and resolve end-user technical issues across their fiber-optic network company, managing hardware, software, and user accounts while providing Tier 2 guidance to the helpdesk team and participating in on-call support. This role suits someone with foundational IT troubleshooting skills who enjoys both solving problems independently and traveling to support remote locations.
Our summary, not Lumos Networks’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- High school diploma or equivalent
- 2+ years IT technician or technical support experience
- Microsoft networking proficiency
- Cisco networking familiarity
- .NET environment experience
- Microsoft Office knowledge
- Hardware and software troubleshooting ability
- IP phone systems experience
- iOS and Android device support
- LAN/WAN troubleshooting skills
- Ability to lift and transport equipment up to 50 lbs
- Travel to Lumos locations as needed
Nice to have
- Associate degree
- Microsoft Certified Professional (MCP) in Windows 11
- CompTIA A+ Certification
- CompTIA Network+ Certification