Customer Success Manager - SAP Next Gen - Academy for Customer Success - SOUTH AFRICA

Woodmead, ZA, 2148 · full time · Junior

Listed on SAP’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This is an early-career development program where you'll train as a Customer Success Manager, learning to guide enterprise customers through their SAP cloud journey while working toward full customer-facing responsibility. It's designed for people with 2–3 years of business or consulting experience who are ready to build expertise in customer success, digital transformation, and AI applications.

Our summary, not SAP’s wording. The full posting is on their site.

Skills this role names

What they ask for

Required

2–3 years of experience supporting customers and driving business transformation in consulting or account management
Strategic guidance and solutions delivery with issue resolution and escalation management experience
Cooperative approach to working relationships internally and externally
Ability to quickly learn and adapt to changing environments
Understanding of AI fundamentals, uses, and ethics
Strong business acumen with knowledge of business processes and/or industries
Proficiency in English and Italian
Problem-solving, project management, and creative thinking skills
Emotional intelligence and cultural awareness for inclusive teamwork
Results-oriented approach with courage to take initiative

Nice to have

Growing foundation in emerging technologies beyond AI
Knowledge of SAP's specific focus areas in Business Transformation Management