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Listed on MovieMagic’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role involves troubleshooting technical problems for clients across multiple support channels and documenting issues to inform product improvements. It suits someone who enjoys solving problems systematically and helping users get the most from their software.
Our summary, not MovieMagic’s wording. The full posting is on their site.
What they ask for
Required
- Apply troubleshooting concepts to resolve technical issues
- Use internal tools and resources to support clients
- Follow escalation procedures
- Document cases to identify client needs and improvement opportunities