$120,000 – $160,000
Listed on Kong Company’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
A technical customer success role focused on helping Kong customers realize value from API and microservices technologies. This suits someone who enjoys working hands-on with customers, understands cloud-native infrastructure, and wants to combine sales support with product advocacy in a fast-moving startup environment.
Our summary, not Kong Company’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- Portfolio management of commercial customers
- Understanding of cloud-native technologies and containerization
- Understanding of Kubernetes and microservices architecture
- Understanding of API management fundamentals
- Understanding of DevOps and CI/CD practices
- Strong organizational and communication skills
- Experience in SaaS, open source, or infrastructure software customer success
Nice to have
- Experience coaching customers through their lifecycle in similar roles
- Experience with self-service technology and customer engagement tooling
- Familiarity with cloud computing IaaS platforms