IS
$75,897 – $140,627
Via USAJOBS, the federal government’s official jobs site, retrieved October 28, 2026. You apply through the official announcement on USAJOBS.
What this role is
This is a department management role within the IRS's Taxpayer Services division, overseeing refundable credits examination operations and leading teams through policy development and procedural improvement. The role suits experienced supervisors and program managers ready to step into federal management, directing subordinate managers, shaping agency policy, and driving operational efficiency at scale.
Our summary, not Internal Revenue Service’s wording. The full posting is on their site.
What they ask for
Required
- At least one year of substantive supervisory or program management experience
- Experience addressing error trends and performance gaps through quality review analysis and root cause identification
- Experience with IRS work systems (IDRS, AMS, EQRS/NQRS, SERP) and workflow management
- Real-time and long-term inventory management including workload balancing and resource allocation
- Experience with personnel management and disciplinary processes using federal regulations and guidance
- Ability to communicate effectively with internal and external stakeholders at all levels
- 90 days of federal civilian service since latest non-temporary competitive appointment (for current federal employees)