Technical Engagement Manager / Account Manager (AI / SaaS)

New York, NY · full time · Mid

$140,000 – $175,000

Listed on Plug n Play Portfolio’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role supports the deployment and success of insurance claims software for large carriers, managing timelines, client communication, and platform configuration throughout the engagement lifecycle. It suits someone with project management and account management experience who enjoys working across technical and business teams to deliver client solutions.

Our summary, not Plug n Play Portfolio’s wording. The full posting is on their site.

Skills this role names

What they ask for

Required

3+ years account and project management experience
Track record of delivering solutions on client deadlines
Ability to balance client needs with budget and capacity
Cross-functional communication with technical and non-technical stakeholders
Data analysis and Excel proficiency
Background working with data as analyst, consultant, or in client management
Self-starter mentality
Comfort with early-stage startup environment
Teamwork and pair work orientation
Detail-oriented and process-driven
High service standards

Nice to have

Background in insurance claims
Understanding of data and analytics tools beyond Excel