MP
$265,000 – $320,000
Listed on Menlo Ventures Portfolio’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Anthropic seeks an experienced customer success leader to guide enterprise technology companies in adopting and scaling their use of Claude across multiple business units. The role combines strategic account management, technical fluency with AI/LLM concepts, and organizational change leadership to maximize customer value and inform product development.
Our summary, not Menlo Ventures Portfolio’s wording. The full posting is on their site.
What they ask for
Required
- 6+ years in Customer Success, Technical Account Management, Solutions Engineering, or Strategy Consulting
- Experience with F500 technology companies or SaaS platforms at executive level
- Technical fluency with AI/ML concepts and API integrations
- Ability to manage a portfolio of enterprise accounts and drive measurable outcomes
- Understanding of large-scale organizational change and adoption programs
Nice to have
- Experience with high-growth and established tech companies
- Familiarity with developing Centers of Excellence or Train the Trainer programs
- Hands-on experience building with Claude Code and agents
- Background in responsible AI development