Safeguards Enforcement Lead, User Well-Being

San Francisco, CA | New York City, NY | Washington, DC · full time · Senior

$285,000 – $330,000

Listed on Menlo Ventures Portfolio’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This leadership role manages content moderation and safety enforcement operations for child protection, mental health, and abuse prevention, overseeing teams who review harmful material and working with engineering to improve detection systems. It suits experienced trust and safety managers comfortable with responsibility for deeply sensitive content moderation at scale.

Our summary, not Menlo Ventures Portfolio’s wording. The full posting is on their site.

Skills this role names

What they ask for

Required

Team management in user well-being and trust & safety
Direct experience with child safety, mental health, abuse, exploitation, and age assurance enforcement
Content review operations management including QA and workflow processes
Scaling policy enforcement and content review workflows
SQL or data analysis tools proficiency for monitoring metrics
Identifying emerging risks and communicating findings to cross-functional teams
Understanding product policy implementation at scale in content moderation

Nice to have

Deep expertise in child safety, CSEA, online child protection, mental wellness, and age assurance
Experience reporting to NCMEC, IWF, or equivalent bodies
Knowledge of CSAM reporting, KOSA, COPPA, or international regulatory frameworks
Experience with generative AI product misuse and abuse vectors
Designing trauma-informed support and wellness protocols for content reviewers
Python for workflow automation or data analysis
Hash-matching or perceptual hashing technology experience
Familiarity with age assurance technologies