Advanced Medical Support Assistant (Community Care)

Indianapolis, IN · full time · Mid

$45,832 – $59,581

Via USAJOBS, the federal government’s official jobs site, retrieved October 28, 2026. You apply through the official announcement on USAJOBS.

What this role is

This VA position supports patient care teams across multiple clinics by managing administrative workflows, coordinating schedules, and maintaining electronic health records in an interdisciplinary care model. It suits someone with healthcare administration experience who can communicate effectively with clinical staff and handle complex scheduling and patient communication systems.

Our summary, not Veterans Health Administration’s wording. The full posting is on their site.

Skills this role names

Medical Terminology

What they ask for

Required

One year of creditable experience in medical support or healthcare administration
High school diploma or GED
US citizenship or eligible non-citizen
Proficiency in spoken and written English
Advanced knowledge of healthcare scheduling and access-to-care processes
Advanced knowledge of interdisciplinary care delivery policies and procedures
Advanced knowledge of medical terminology
Ability to collaborate with clinicians across multiple disciplines
Ability to independently prioritize and organize work to meet deadlines
Ability to communicate effectively in writing, by phone, electronically, and in person

Nice to have

Experience coordinating administrative transfers between facilities
Experience with care coordination systems and follow-up management