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Listed on Spot & Tango’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Spot & Tango seeks a customer service professional to handle complex customer interactions across multiple channels while identifying opportunities to improve operations and drive retention for this pet nutrition subscription service. The role suits someone who enjoys solving problems in a fast-paced environment and wants to shape customer experience strategy at a growing startup.
Our summary, not Spot & Tango’s wording. The full posting is on their site.
What they ask for
Required
- 1+ year contact center or call center experience
- excellent written and verbal communication
- ability to build rapport quickly
- problem-solving skills
- ability to de-escalate difficult customers
- thrive in fast-paced environment with multiple priorities
Nice to have
- D2C subscription business experience
- pet industry experience
- dog lover