Immigration Services Assistant (Office Automation)
Citizenship and Immigration ServicesDes Moines, IA · full time · Entry
$41,066 – $66,132
Via USAJOBS, the federal government’s official jobs site, retrieved October 28, 2026. You apply through the official announcement on USAJOBS.
What this role is
This federal position supports immigration case processing and adjudication at USCIS by handling file management, data entry, document preparation, and screening of applications. It suits people comfortable with office systems, attention to detail, and administrative support in a government security-focused environment.
Our summary, not Citizenship and Immigration Services’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- One year specialized experience at GS-04 level or higher (GS-05); OR four years above high school education from accredited institution
- Office automation and word processing to edit and reformat documents
- Creating and maintaining spreadsheets and databases
- Responding to inquiries by phone and in writing
- Reviewing work products for accuracy and completeness
Nice to have
- Experience performing office automation duties requiring different methods for various assignments
- Experience reviewing and screening applications or files for documentation validity
- Experience managing data and files in software applications to retrieve and prepare reports
- Experience supporting adjudicative decision-making processes