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Manager, Commercial Account Management

LangChain

San Francisco, CA · Manager

$275,000

Listed on LangChain’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

Lead a team of commercial account managers at LangChain, driving customer retention and revenue expansion across a growing portfolio of Fortune 500 clients. This player-coach role suits experienced account management leaders who can both mentor their team and step into complex deals themselves.

Our summary, not LangChain’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 6+ years in quota-carrying, customer-facing role (Account Management, Customer Success, or Renewals Management)
  • 2+ years managing or leading a team of account managers or quota-carrying reps
  • Proven track record of hitting team-level retention and expansion targets
  • Strong coaching instincts for account managers
  • Strong commercial acumen with experience managing complex, multi-stakeholder renewals and expansions
  • Technical aptitude to understand complex technical products
  • Exceptional communication and cross-functional leadership skills
  • Proficiency with CRM software for forecasting and pipeline oversight
  • Ability to operate with high autonomy and ambiguity in fast-paced, high-growth environment

Nice to have

  • Direct experience at high-growth, developer-first, or AI/ML infrastructure company
  • Experience managing teams through consumption or usage-based pricing models
  • Experience building an account management function from early stage

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